Recovery from encrypted storage media

Data rescue after hardware problems

It often happens that clients come to us with the following problem: hardware damage suddenly occurs on their encrypted data carrier. The chances of a successful data rescue are dependent on the specific damage. Even if some sectors are already damaged, we are still able to save your data in most cases.

Faulty emergency decryptions and operating system starts

Errors often occur during the decrpytion of a fulldisc encrypted drive or the start of the operation system. Chances of a successful data rescue are also high in this case.

Forgot your password?

If you forgot your password or have no access to it, you have to differ between the following:

• Is the encryption algorithm safe?
• Is the software safely programmed or are there bugs or even backdoors?
• Is the password safe?
• Are the safety keys also gone?

Even if your answer to one of those questions is "no", our technicians have technical oppurtunities to get to your data. If your answer to all the questions is "yes", there is little hope that access to your data is still possible. Contact our specialists!

Hard drive lock - HDD lock - ATA lock

To safe the data hard drive are often locked with a password. We have special methods for getting around these locks and copying your data. When it comes to encrypted media the prospects for a successful data rescue depend on the concrete problem. Please contact our hotline or write us an e-mail to receive an individual assessment.

SED (Self Encrypting Drive)

SEDs are devices that encrypt themselves on a hardware level in order to avoid risky encryption detours over RAM or CPU. Hardware encryption is the most efficient type of data encryption. A closed system implemented in SED hard drives is working completey independent in its own disk memory. An integrated CPU and special memory sectors only allow the execution of specific code. The complete encryption of the data is performed by the HDD controller.

When it comes to the access by an authorised user there is no difference between a SED an an encrypted data carrier. If an unauthorised user tries to read or write on the SED drive, it's not gonna be possible, not even via firmware manipulation. 

SED manufacturers/models:

• Western Digital (e.g. My Book, My Passport)
• Seagate (e.g. Enterprise Capacity ST8000NM0165)
• Toshiba (e.g.  HK4E THNSF8200PCSE)