Freecom NAS Recovery

Do you need a data recovery of your Freecom NAS system? Attingo Data Rescue offers more than 27 years of experience with the recovery of storage arrays. The recovery is performed solely on our in-house cleanroom laboratories by our specially trained technicians and engineers. Continuous research, development and expert knowledge are the foundation for Attingo in order to recover Freecom NAS arrays and any kind of RAID systems.

Attingo - Your specialist for Freecom NAS data recovery

Freecom Network Drive XS

Freecom Dual Drive Network Center

Freecom Silverstore

Freecom Network Drive PRO

All RAID Level (RAID 0, RAID 1, RAID 5, RAID 6 and other RAID Level)

All file systems (normally Linux-based file systems ext2, ext3, ext4)

All hard drive manufacturers (often Seagate, Western Digital or other manufacturers)

Recovery of documents, pictures and videos (file-storage) of your Freecom NAS

Recovery of virtual machines (VMware, Hyper-V and other manufacturers)

Data recovery of single LUNs or iSCSI-Targets

Recovery of databases

It is important to keep calm. Less recovery tries in your own mean higher chances for us to recovery your data. Our technicians have developed special procedures in order to virtually simulate RAID-systems via software and are experienced with the data recovery of Freecom NAS systems.

Good news: In more than 98 % of all cases, Attingo can recover the data of failed NAS systems.

Freecom NAS Recovery - We help you after data loss

We provide multiple diagnosis options depending on the urgency of your data rescue case

After the diagnosis is completed you receive a fixed price offer

No hidden costs - Expenses are only incurred if the recovery was successful!

The recovery of Freecom NAS arrays will be done by experienced and specially trained engineers

Fast reaction times - in urgent cases, we offer a 24x7 service

Special recovery-tools and individually developed equipment to read-out and recover storage data

More than 14.500 spare parts in Vienna, Hamburg and Amsterdam

Contact us - order your diagnosis today.

Reasons for NAS hard drive failures

There is a variety of reasons for failed hard drives in Freecom NAS systems:

Wear and tear of the hard drive

Generally speaking, NAS systems operate non-stop, even though the contained hard drives are often not optimized for long term usage. Frequent write- and read-operations can cause normal wear and tear to occur much sooner than expected and lead to a failure of one or more hard drives. Wear and tear is one of the most common reasons for failure or defects of physical or electronic hard drives components.

Incorrect handling

Sometimes Freecom NAS can already suffer damages on their route of transport caused by incorrect handling or physical influences (drop, shock, heavy vibrations). These can negatively influence the life span of the integrated hard drives and can lead to mechanical defects (write-/read-heads, surface damages).

Electronic damages caused by over-voltage

If a Freecom NAS is non-stop operating, this also means that it needs a continuous power supply. In case of a storm or lightning, over-voltage based damages on the NAS itself or the hard drives can occur. Another scenario are wrong or defective power supplies, that can cause over-voltage.

Thermal factors

Freecom NAS can overheat very quickly, if not properly cooled. Hard drives are very prone to damages caused by temperature fluctuations (material expansion, change of the height of the air cushion). This can result in grave mechanical defects.

Other causes for data loss of Freecom NAS

Lost data after a firmware update

Freecom provides the latest firmware updates for their NAS servers. The administrator gets notified via the web interface that a new firmware version for his Freecom NAS is available. In some cases, the firmware update can lead to a loss of data.

Deleted RAID configuration of the Freecom NAS

When configuring a new RAID set-up (e. g. RAID 0 to RAID 1), the previous configuration of the NAS will be deleted, the hard drives formatted and a new volume and file system created. Thereby all shares or files will be deleted. Additionally, if new data is being saved onto the NAS, the previous raw data gets gradually overwritten.